stars-rockets-unicorns






All dresses are custom made per client. If you would like to order a dress please email: lisa@stars-rockets-unicorns.com Then we will email you a measuring graph and process your order within 24hrs. Thank you!

Questions

To view our size chart please click here!

 

 

FOR CUSTOM MADE ORDERS:

SEND US YOUR PHOTO OF YOUR DREAM DRESS TO:

lisa@stars-rockets-unicorns.com

 WE WILL GIVE YOU A QUOTE ALONG WITH A  CUSTOM

MEASURING GRAPH TO FILL IN. WE WILL TAILOR YOUR DREAM DRESS TO FLATTER YOUR UNIQUE SHAPE & STYLE.

We guarantee a 96% likeness to your original photo.

ALWAYS AT A REASONABLE PRICE.

-We require 24hrs to process orders.

- Your dress will arrive within 15-20 days from purchase depending on shipping times to different parts of the world.

( please see our FAQ's/Question page regarding shipping times/rates)

-Upon order please state your dress event date so we can rush your dress if needed.

-We accept visa, master card, paypal, & bank wire transfer.

Return Policy

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to your order specifications. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.

If you are returning or exchanging dresses,clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.


Defective, Damaged or Misshipped Items

Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as "Proof of Damage" documentation from your delivery carrier in order to process your refund.

Sizing or Fitting Issues

As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.

Item is not the size you ordered

Should your item size differ from the specifications of your order by more than one inch, we encourage you to find to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.

Your item is the size you ordered but does not fit

Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.

Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.


Color Mismatch


The settings of your computer screen may alter the color of the pictures shown on sistersdress.com. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.


 

Delivery & Shipping TOP

  • How long extra do "special orders take"If you saw the message "Limited Items in Stock - May Require Extra time for Delivery" it can add anywhere from 3 days to 20 days to your order. The large majority are less than a week ... but there are a select few that require a longer period of time. If in doubt feel free to email us, at the shipping department to find out exactly how much longer at: lisa@stars-rockets-unicorns.com
  • Where do you ship?
    We ship WORLDWIDE*
  • How will you ship my order?
    EMS, DHL, or UPS depending on country. A street address and phone number is required for delivery. Orders are processed and shipped within 2-3 business days, following receipt of payment or credit card approval. You can expect delivery within 1-2 weeks of the shipping date.
  • How much will shipping cost? WE PROVIDE shipping costs at the time of check out
  • How long will my package take to arrive?
    Delivery time varies from 2-3 days to 2-3 weeks in North America, and most of Europe. We are not responsible for packages that are held at the border. If you need your package urgently, please contact us prior to placing your order for an express shipping quote. Please email us to let us know if you would prefer your order to come express. Extra charges may apply.
  • As an international customer, do I have any extra fees?
    Your order may be subject to import duties and taxes. Please contact your local customs office for more information regarding these charges. We have no control over these fees.

 

 

*we can ship to worldwide.

 

Estimated  Delivery Time

Categories

Making time

Processing time

/Quality Control

Shipping time

Bridal Gowns

15~25days

3days

4~6business days

Quinceanera Dresses

18~30days

5days

4~6business days

Flower Girl dresses

10~12days

3days

4~6business days

Bridesmaid dresses

10~12days

3days

4~6business days

Mother of bride dresses

10~12days

3days

4~6business days

Cocktail dresses

10~12days

3days

4~6business days

Evening dresses

10~12days

3days

4~6business days

Accessories & Others

3days

4~6business days

Rush    Delivery Time

Categories

Making time

/ Support Rush

Processing time

/ Quality Control

Shipping time

/ Support Rush  / 3ds-Ship to USA+25USD

Bridal Gowns

10~12days+25USD

3days

3~6business days

Quinceanera Dresses

10~12days+25USD

5days

3~6business days

Flower Girl dresses

6~8days+25USD

3days

3~6business days

Bridesmaid dresses

6~8days+25USD

3days

3~6business days

Mother of bride dresses

6~8days+25USD

3days

3~6business days

Cocktail dresses

6~8days+25USD

3days

3~6business days

Evening dresses

6~8days+25USD

3days

3~6business days

Accessories & Others

3days

3~6business days

 

Delivery Glossary

Estimated Delivery: DHL  (58%Discount Off)  ,EMS (58% Discount Off)

Rush         Delivery: UPS  (3days -Rush order-USA), DHL

Notice:Ship to UK,It takes will 6-8days shipping time by EMS.

 

 

Swatches TOP

Charmeuse

Charmeuse

 

Sample Swatch

 

Chiffon

Chiffon

 

Organza

Organza

 

Satin

Satin

 

Taffeta

Taffeta

More Info~Special Requests TOP

Our Policies TOP

To view our Policy page please click here

We can create your dream dress!

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